Frequently asked questions

If you find the need to modify your MD Glam order, kindly reach out to us by sending an email to help@mdglam.com. While our fulfillment center is designed for swift order processing, we understand that circumstances may arise. We assure you that we will make every effort to accommodate your request at the earliest opportunity.

To initiate the cancellation of your MD Glam order, please reach out to our dedicated support team at help@mdglam.com, providing your order number for assistance. Once your request is received, we will promptly process the cancellation and send you a confirmation, ensuring your peace of mind regarding the status change.

We want you to be in the loop when it comes to your MD Glam order. That’s why we provide tracking information via email to help you track your package from our door to yours!

Anticipate prompt delivery with our efficient 24-48 hour processing time (excluding weekends and holidays). Following shipment, U.S. deliveries typically reach you within 4-7 business days, ensuring a timely arrival of your order.

For assistance with a missing package, please reach out to our dedicated support team at help@mdglam.com, providing your order number. A member of the MD Glam team will promptly assist you.

Please be assured that our dedicated customer service team will promptly send you a shipping confirmation email as soon as your item is dispatched. All pertinent details will be included in that email.

The purchase of any MD GLAM product or specially curated kit is strictly for PERSONAL USE and is not authorized for RESALE. By acquiring MD GLAM products, you explicitly acknowledge and agree to refrain from any form of reselling or distributing said products.

Vitamin C is a potent healer that restores your skin's suppleness and structure by stimulating collagen production, paving the way for rapid scar repair and revealing beautifully healthy skin. While vitamin C aids in healing, more severe acne scars may necessitate dermabrasion or laser resurfacing treatments. For additional guidance and a complimentary pre-consultation phone call, we recommend contacting Dr. Cat’s patient coordinators through this link: https://beautybydrcat.com/book-consultation/

To deter crow's feet, minimize sun exposure, employ moisturizers and eye serums rich in antioxidants, reduce wrinkle-causing facial expressions, quit smoking, and incorporate anti-aging foods into your diet. Gentle face massages and regular exfoliation may also contribute to a youthful, healthy appearance.

In addition to antioxidant and vitamin C-enriched skincare, addressing hyperpigmentation begins with lifestyle changes. Embrace a wholesome diet, manage stress, avoid excessive sun exposure, and choose gentle, natural skincare products. If these alterations do not suffice, consult a healthcare provider for chemical peels, laser treatments, or micro-needling. For more information and a complimentary pre-consultation phone call, reach out to Dr. Cat’s patient coordinators: https://beautybydrcat.com/book-consultation/

To minimize large pores, adhere to a few basic steps. First, cleanse your face regularly with gentle cleansers and exfoliators to eradicate dirt and oil buildup. Second, use products containing hyaluronic acid to maintain skin hydration and reduce inflammation. Finally, apply primers with mattifying or blurring properties to mask large pores.

Rosacea flare-ups can be frustrating and uncomfortable, but there are measures you can take to soothe them. Keep your skin hydrated with a gentle moisturizer applied twice daily, opt for hypoallergenic and noncomedogenic skincare products, and apply cold compresses to the affected area for relief. Additionally, identify and avoid triggers, such as hot beverages or spicy foods, to minimize future flare-ups. If these tips prove ineffective, consult a healthcare provider for personalized advice and treatment options.

Dry skin is a skin type that lacks oil, while dehydrated skin is a skin condition that lacks water. Dry skin is a genetic predisposition, while dehydrated skin can be caused by factors like weather changes, diet, and skincare routines. It's important to determine whether you have dry or dehydrated skin so that you can choose the right products for your skincare routine.

Our products are meticulously formulated to offer an opulent skincare experience for all skin types. Should you have concerns regarding the ingredients, consult your doctor before indulging in our exquisite offerings.

Over-cleansing may cause dryness, triggering increased oil production. Treat yourself to our lavish Exfoliating Enzyme Scrub, expertly crafted for gentle exfoliation, and unveil the radiant, supple skin you deserve.

Eczema triggers are highly individual and vary for each person, making it challenging to provide a definitive answer. However, we are pleased to share that numerous customers with eczema have reported delightful results after using MD Glam Skincare. To ensure your utmost comfort, we advise performing a patch test on a discreet area of skin before commencing regular use.

Skin purging is a natural and expected response when using particular skincare products. This phenomenon may initially cause the skin to appear worse due to accelerated skin cell turnover and increased sebaceous gland activity. Although temporarily uncomfortable, skin purging is entirely normal and should gradually subside.

We deeply appreciate your loyal support for our Retinol-C Intense Eye Serum and understand your attachment to it. The decision to discontinue this product was made with great care and consideration. Several factors played a role in this difficult choice, including challenges in sourcing specific ingredients, shifts in market demand, and the ever-evolving preferences of our discerning customers. Our commitment is to provide you with the very best, and in this instance, we needed to redirect our resources toward crafting newer products that more closely align with the evolving needs and desires of our valued clientele.

We're thrilled to introduce an innovative new product soon, meticulously designed to offer an even richer array of benefits and enhancements! This cutting-edge formula incorporates advanced ingredients and employs groundbreaking technology to deliver superior skincare results. We are confident that you will love this new offering, which is poised to become a worthy new product. To keep up with the latest updates on the release of this forthcoming product and other thrilling developments, we encourage you to subscribe to our SMS updates at https://mdglam.com/pages/sms-signup or connect with us on social media. By doing so, you'll be among the first to receive news about our new product launches and exclusive promotions.

Our exquisite skincare products are meticulously crafted in the state of California, United States

A reaction to a novel skincare product often signifies that your skin is expelling deep-seated impurities. This phase, known as "purging," can result in more visible pores and a temporary increase in blemishes. However, this process will ultimately lead to a reduction in the number and severity of imperfections. We encourage you to persevere with our clean, sophisticated ingredients, as they will soon unveil their true benefits, gracing your complexion with a radiant glow.

Imminently! Be among the first to discover our newest luxury creation by visiting our website, https://mdglam.com/pages/sms-signup, and subscribing with your email address to stay informed about upcoming MD Glam product launches!

Our products have undergone rigorous testing to ensure that their efficacy remains uncompromised during long-distance, heat-exposed journeys.

For maximum results, we advise using MD Glam Skincare products exclusively. Limit your skin's exposure to additional ingredients and allow our sumptuous formulas to unveil stunning outcomes.

Our conscientious formulations are specifically designed to be gentle on the skin and compatible with any medical treatments you may already have in place. While we cannot guarantee that our skincare line will interact harmoniously with every individual complexion, we always recommend consulting with your doctor before introducing our skincare products into your daily routine.

All MD Glam Skincare products have a shelf life of up to 24 months unopened from the date of manufacture. Each package features an open jar icon that indicates the product's shelf life once opened. For example, the DMAE Antioxidant Day Moisturizer remains suitable for use for up to 36 months after opening.

Attaining and preserving a luminous complexion is an aspiration for many, and with a few essential steps, you can realize your skin goals. Begin by hydrating and nourishing your skin from within by drinking ample water and indulging in a nutrient-rich diet, replete with fruits, vegetables, nuts, grains, and lean proteins.

Regarding skincare, select the ideal cleanser for your skin type, infused with soothing ingredients like aloe vera and glycerin to moisturize without over-drying. Utilize a gentle exfoliator once or twice a week to eliminate pore-clogging dead skin cells and apply a light, skin-type compatible moisturizer for a glowing visage. Lastly, diligently protect your skin with sunscreen, even on overcast days.

Follow these suggestions, and you will soon witness a healthy, radiant complexion.

At MD Glam, we understand that each individual's skin is unique, making it difficult to forecast the outcomes of your bespoke skincare routine. However, our dedicated team is committed to delivering exceptional results within 2-6 months of consistent care – you might even notice improvements sooner! We continually strive to provide the utmost in skincare experiences, so rest assured that our products will always meet your high standards.

Our luxurious skincare products have a shelf life of 2-3 years from the manufacturing date. We use only high-quality, evidence-based ingredients to provide our customers with the best products possible. To ensure that you’re getting the most out of your skincare routine, we recommend using our products within 12 months of opening.

Absolutely! We understand that everyone's skincare needs are unique, and we've created our collections to cater to various concerns. Feel free to mix and match products from different collections to curate your perfect skincare routine.

Of course! Our products are designed to work seamlessly with your makeup routine. Just be sure to let the product absorb fully into your skin before applying any makeup.

To ensure the optimal quality and efficacy of your MD Glam Skincare products, we recommend storing them in a cool, dry place away from extreme heat and direct sunlight. Be sure to keep the lids tightly closed and avoid getting any water or moisture into the products.

While our products are safe and gentle, we recommend consulting with your healthcare provider before using any skincare products while pregnant or breastfeeding.

Although moisturizers primarily hydrate the skin, day creams contain additional ingredients, such as antioxidants, to protect against environmental aggressors that contribute to the aging process. Conversely, night creams boast a richer consistency to repair and nourish the skin during your slumber. While interchanging them will not harm your skin, maximizing the efficacy of your moisturizing routine requires using the appropriate cream for each specific time of day.

MD Glam products are suitable for all skin types, including sensitive, oily, dry, normal/combination, and mature. Our proprietary formula is free from harsh chemicals commonly found in most skincare products, such as parabens and sulfates. As a luxury skincare brand, we highly recommend consulting with your dermatologist before incorporating any MD Glam product into your skincare routine. Our founder, the esteemed Dr. Cat, personally suffers from sensitive skin issues, which inspired her to create this exquisite skincare line. We advise using only MD Glam products and avoiding any mixing or combining with other brands. Our Full MD Glam Collection, designed to deliver lasting, visible results, is a worthwhile investment, as many sensitivity issues stem from the use of inferior cleansers.

It is worth noting that MD Glam products have not been specifically formulated for lips, but rather intended for application on the face, neck, and décolleté; areas that epitomize the epitome of opulence and refinement.

We advise against combining Retin-A with any MD Glam product. In the event you have particular inquiries regarding your Retin-A prescription and its application in tandem with skincare products, we encourage you to seek advice from your dermatologist.

Certainly, the MD GLAM line comprises non-greasy and fast-absorbing products imbued with ingredients that possess exceptional clarifying properties for the enhancement of one's complexion's radiance.

Dr. Cat has developed an incomparable antioxidant-rich day cream, without the SPF, for discerning women who seek only the absolute best for their skin. Some prefer a physical, mineral sunblock, while others favor a separate SPF-specific product layered atop their daytime moisturizer. DMAE Antioxidant Day Moisturizer, crafted for all skin types, is a triumph of modern skincare, absorbing quickly to leave behind a veil of long-lasting moisture, all imbued with the sumptuousness of the finest luxury experience. The day cream is light enough to wear alone or paired with makeup or sunscreen, while the MD GLAM Sunshout Sunscreen SPF50 serves as both daytime moisturizer and sun protection, delivering the same hydrating purity and luminous refinement.

It is highly recommended to indulge in the Exfoliating Enzyme Scrub 2-3 times per week for optimal exfoliation. Those with drier skin are best suited to utilize the scrub no more than twice a week to avoid any potential irritation.

The Hyaluronic Acid Night C-Complex presents a rich consistency, derived from the high content of Hyaluronic Acid, setting it apart from the DMAE Antioxidant Day Moisturizer. The Night Cream's rich and creamy texture is also sumptuous, lending a luxurious feel to your skincare routine. It is easily diluted by adding a few drops of water, allowing for a thinner layer to be applied while maintaining a tantalizing experience. Remember, a little dab goes a long way!

Begin your morning routine with the DMAE Antioxidant Day Moisturizer. Follow this with a sophisticated application of Sunshout Sunscreen SPF 50. In the evening, remove the day's impurities using the Deep Pore Foaming Cleanser before applying the Retinol-C Intense Eye Serum, paying special attention to the eye area and all expression lines. Elevate your skincare to the next level by indulging in the Hyaluronic Acid Night C-Complex night cream, sweeping the formula over your entire face, neck, and décolletage. Luxuriate in the experience and pamper your skin with the Exfoliating Enzyme Scrub that should follow the Deep Pore Foaming Cleanser. This is either daily or on alternative days, depending on skin type.

The MD GLAM collection offers an exquisite selection of highly efficacious skincare products subtly imbued with a light and refreshing fragrance that contributes to the ritualistic self-care experience. Renowned for her attention to detail, Dr. Cat's distinguished lineup of essentials embodies the perfect synergy of wellness and indulgence. Through meticulous testing of each scent, she has refined an assortment of fragrances that evoke a sense of luxury, calm, and tranquillity, making skin-pampering a magnificent experience. Importantly, our product formulations undergo detailed sensitivity evaluations, thus ensuring complete customer satisfaction with our luxurious skincare line.

Certainly! MD GLAM is a completely safe option to use during pregnancy. We strongly recommend consulting with your OB/GYN as every individual's specific condition is unique.

MD GLAM skincare essentials are not made gluten-free. As a matter of fact, skincare products are not meant for ingestion but rather intended for topical application. It has been substantiated by published research as well as renowned institutions such as the Dermatologic Society and Celiac Society that gluten is not absorbed through topical application and hence topical products containing gluten are safe for individuals with gluten sensitivities. The sensitivity arises only when ingesting gluten. It is advisable to avoid applying these products on the lips to prevent accidental consumption. Also, rest assured that gluten cannot be absorbed through the skin.

The Deep Pore Foaming Cleanser is a luxurious solution that performs impeccably day or night, catering to all skin types.

All MD GLAM skincare essentials are suitable for all skin types (including sensitive, normal/combination, oily, dry, and mature). However, given the uniqueness of each individual's complexion, we always advise consulting with your personal dermatologist prior to trying any MD GLAM product.

Dr. Cat contemplated a fragrance-free skincare line for some time, believing that skincare is not just a routine, but an indulgence. She understands the importance of scent, as it is closely tied to self-care, and took great care in crafting enchanting, fresh, and light aromatic notes to enhance the pampering experience. MD GLAM's products are the perfect marriage of efficacy and opulence, with a luxurious fragrant aroma that never intrudes upon one's daily perfume.

All of our MD GLAM products are free of parabens and suitable for use while breastfeeding.

While our proprietary-formulated MD GLAM products do not intend to treat eczema, we take pride in avoiding the use of harsh chemicals, such as parabens and sulfates, commonly found in other skincare products, which may lead to irritation and flare-ups. We strongly suggest consulting with your dermatologist before indulging in our opulent selection.

We would like to bring to your attention that our skincare products are sold by weight, not volume. Kindly note that the product may shift during transportation and settle over time.

I have opted for glass as the preferred medium for products that contain particular ingredients, as it enjoys lengthier durability than plastic, exhibiting minimal interactions with the attendant elements. Products that demonstrate stability in tubes are packaged in tubes, and it is worth noting that meticulous attention to detail goes into formulations and packaging. It’s more complex than most people believe.

The MD Glam Day and Night Moisturizers and other products are free from Retinol, thus rendering them safe to utilize during the course of pregnancy or breastfeeding. For added assurance, the complete listing of ingredients for each product is available on our website: mdglam.com which can be reviewed in collaboration with a personal OB-GYN or pediatrician to mitigate any individual concerns.

We love all MD GLAM products equally as they all contribute to healthy, vibrant, and youthful-looking skin - and nothing beats that! However, most of our first-time customers opt for our Best-Selling Ultimate Anti-Aging Kit because it comprises everything that you need for daily skincare. All products are safe and suitable for all skin types which is a plus!

For any specific skin condition or concern, we recommended the person to visit their dermatologist. However, all MD GLAM products are formulated with skin-supporting, supercharged ingredients that help build collagen and help fade hyperpigmentation. Any skin type can benefit from MD GLAM.

Most of our first-time customers opt for our Best-Selling Ultimate Anti-Aging Kit because it comprises everything that you need for healthy, vibrant, and youthful-looking skin. This set includes our Deep Pore Foaming Cleanser, Exfoliating Enzyme Scrub, DMAE Antioxidant Day Moisturizer, and Hyaluronic Acid Night C-Complex which is perfect for everyday skincare. And yes, all MD GLAM products are safe and suitable for all ages and skin types.

Thank you. All MD GLAM products are measured by weight and not volume. There is an intentional air pocket in the jars, which has the potential to cause “shifting” during shipment and transporting processes. The volume of the MD GLAM products can seem different or “less than expected,” though the amount is correct.

MD GLAM products are formulated to help with hyperpigmentation and fine lines. YES, it will help. However, dark brown spots usually need the aggressive approach of laser treatments to begin the fading process. Please view the MD GLAM video on lasers for more information.

The sooner, the better! Most think to start when you’re older or when your skin begins showing signs of aging. But, being proactive and implementing anti-aging products into your regimen will only help you maintain your natural, beautiful, youthful-looking skin.

Yes! Many people have combination skin with large pores in the T-zone, but dry skin everywhere else. The MD GLAM Ultimate Anti-Aging Kit is perfect for addressing this unique skin situation. It helps purify pores while it hydrates your skin. We recommend the Ultimate Anti-Aging kit for everyday skincare needs/concerns.

Always cap your products tightly, especially the MD GLAM Hyaluronic Acid Night C-Complex night cream and MD GLAM Deep Pore Foaming Cleanser. All MD GLAM products are formulated with a bevy of highly concentrated ingredients, so you want to be sure to protect them properly. Store all your MD GLAM essentials in a cool, dark place, away from direct sunlight. They can even be stored in the fridge to preserve stability and provide a refreshing feeling to the skin upon application.

Our profound admiration for MD GLAM products stems from their remarkable contribution to enhancing skin vibrancy, youth, and health. Although all products bear equal merit, the Ultimate Anti-Aging Kit, being our best-seller, offers an incomparable daily skin-care experience. Additionally, all products are impeccably safe and well-suited to various skin types.

To address any particular skin concerns or conditions, we highly recommend seeking advice from a dermatologist. Nevertheless, MD GLAM offers a range of products that are expertly formulated with skin-supporting, ultra-lavish ingredients to promote collagen synthesis and reduce hyperpigmentation. Therefore, individuals of all skin types can indulge in the luxury of MD GLAM's opulent skincare collection.

We appreciate your inquiry! At MD GLAM, we meticulously measure all of our products by weight, prioritizing precision and excellence above all else. Please note, our luxurious jars are intentionally crafted with an air pocket to ensure optimal preservation during shipping and handling. Although this method may cause slight "shifting" within the jar, rest assured that the volume of our products is always accurate and of the utmost quality.

MD GLAM products are specially crafted to offer advanced solutions for hyperpigmentation and fine lines. They indeed provide effective results. However, to initiate the fading process of dark brown spots, a more aggressive approach to laser treatments would be required. Kindly refer to the MD GLAM video on lasers for a more detailed understanding.

It is highly recommended to initiate the usage of anti-aging products in your skincare routine without delay. While typically, people tend to commence their use in older age or as soon as their skin displays characteristics of aging, being proactive will only serve to support the preservation of your innate beauty and the maintenance of a lustrous, youthful appearance.

Certainly! A considerable number of individuals flaunt a skin type that combines large pores in the T-zone area with dry skin elsewhere. MD GLAM Ultimate Anti-Aging Kit is an impeccable solution for tackling such an exclusive skin scenario. It efficiently purifies pores while providing optimal skin hydration. We endorse the complete kit to cater to your everyday skincare needs and concerns.

Please ensure that all MD GLAM products are caped tightly, particularly the MD GLAM Hyaluronic Acid Night C-Complex night cream and MD GLAM Deep Pore Foaming Cleanser. Each of our products is formulated with a plethora of densely concentrated ingredients; thus, it's imperative to protect them against any potential damage. Kindly store all your precious MD GLAM essentials in a cool, dark place, away from direct sunlight. Alternatively, for optimal preservation and an invigorating sensation upon application, consider storing them even in the fridge.

Botox impedes the dynamic movement of expression lines, which emerge from muscle contractions, thereby preventing deep dynamic wrinkles. In contrast to Botox, skincare ameliorates hyperpigmentation, texture, fine lines, and overall vitality and quality of the skin. It is worth noting that neither skincare nor Botox 'lift' the face as a surgical facelift would. Nonetheless, integrating Botox and an effective skincare regimen can maintain a lustrous and youthful appearance for a prolonged duration.

MD GLAM was meticulously developed by Dr. Cat, an esteemed plastic surgeon, globally recognized skincare researcher, and celebrity-based in the prestigious Beverly Hills, California. Dr. Cat's ardency for skincare, coupled with her lifelong drive to create a product line that deserved her unwavering endorsement, culminated in the creation of MD GLAM. This product is not merely a marketing tool that features hired models or actresses; no, it is a product that Dr. Cat personally formulated to meet the need for affordable, effective skincare that delivers a refreshing and luxurious experience for its users. Dr. Cat devoted her illustrious career to creating a daily, ritualistic experience that she herself would cherish every single day, and we believe that you, too, will be enamored with MD GLAM once you witness its transformative effects on your skin.

Indeed, it is never too early to commence a comprehensive skincare regimen. The key to a lifetime of luxuriant and healthy skin is rooted in preventative skincare maintenance.

We do not render medical services via social media or email. To arrange a personal virtual consultation, kindly contact the office at 310-858-8808 or send an email to help@beautybydrcat.com . You may also send an email, indicating your phone number and the most convenient time for us to reach you, and we shall promptly respond.

The sets are not exclusively for micro-needling aftercare. Rather, MD Glam's opulent products are meticulously designed to maintain collagen, stabilize hyperpigmentation, and enhance skin texture in between micro-needling sessions. We kindly advise that you consult with your specialist before resuming any skincare routine following a micro-needling session, as every procedure is tailored to your unique needs.

We invite you to take advantage of MD Glam's exceptional offers. However, please note that promotional codes cannot be combined with any other offers. To maximize your savings, kindly use these exclusive deals individually.

Worry not! Simply contact us at help@mdglam.com, and our attentive team shall address your issue with care.

Very soon! Be sure to follow our social media accounts and subscribe to our newsletters and SMS, where upcoming promotions will be announced. We continually seek opportunities for sales throughout the year, ensuring all customers can experience our luxurious brand. We recommend visiting our website at https://mdglam.com/pages/sms-signup and subscribing with your email address to remain informed about upcoming MD Glam product launches!

Absolutely! Unlock the ultimate beauty experience with MD Glam by becoming an Insider today. Gain access to exclusive discounts and promotions, plus a money-back guarantee on all products if returned within 60 days. We encourage you to subscribe to our SMS updates here or connect with us on social media @mymdglam. Be the first to receive exciting news about our exclusive promotions and elevate your beauty routine to the next level.

Currently, we do not offer a subscription service, but we are actively working to develop one. We invite you to visit our website at https://mdglam.com/pages/sms-signup and sign up with your email address and be “in the know” about upcoming MD Glam updates and product releases!

Although we are unable to offer product samples at this time, we can assure you that MD Glam is formulated without any harsh chemicals like Parabens and Sulfates. Our products undergo rigorous sensitivity testing, so you can trust they will be gentle on your skin. We encourage you however, to consult with your dermatologist before starting any new skincare routine, and hope you'll join the thousands of satisfied customers who've already experienced the transformative power of MD Glam.

We don't provide product samples at this time. However, we do offer a 60 Days Money Back Guarantee should you wish to try our products. If for any reason you're not completely satisfied with the result, just return the containers within 60 days of receipt, and you'll get a full refund of the purchase price (minus shipping and handling).

To update your shipping address, please reach out to us via email at help@mdglam.com, providing your full name and the old shipping address. Once we verify the information, our dedicated team will promptly assist you with the necessary changes.

Indeed, we do!

Most certainly! For optimal convenience, we suggest verifying with your hotel beforehand to ensure they can receive parcel deliveries. Many luxury hotels cater to their guests by providing a secure system for receiving shipments. However, it is always prudent to consult with the Front Desk prior to your arrival.

At MD Glam Skincare, we appreciate the value of cost savings in today's economy. We proudly offer complimentary shipping on all purchases of $150 or more. If you were recently charged $15 for shipping, it might be due to your order not meeting the minimum purchase requirement. Nonetheless, should you have been charged a shipping fee at checkout, our customer service team will gladly investigate and issue a refund if applicable. We are committed to providing our customers with exceptional service and a seamless shopping experience, so please do not hesitate to email us at help@mdglam.com for any inquiries or concerns regarding your order!

While we prioritize your satisfaction, we advise against employing freight forwarders for international deliveries. This could result in a potentially diminished customer experience. Should you select an alternate shipping provider beyond our authorized list, we cannot guarantee the integrity and condition of the goods during transit if they suffer damage or delayed delivery due to improper handling.

For your peace of mind, please note that it may take up to two business days for your shipment to be registered with our carrier's tracking system. Allow 48 hours for the details to appear on their online platform before contacting us at help@mdglam.com with any issues or questions related to your delivery status. We are always here to assist.

Experience free shipping within the United States on orders of $150 or more. For U.S. orders under $150, a flat rate of $15 will apply.

Your tracking number and all relevant shipping details shall be included in your shipping confirmation email.

We apologize for any inconvenience caused. If you have received an incorrect item or a defective product, kindly reach out to us at help@mdglam.com with your order number. Please be aware that requests for replacements must be submitted within (7) working days from the date of product receipt. Kindly provide a detailed description of the issue and, if possible, attach clear photos. Our dedicated customer care team will promptly review your request and respond to you via email.

No worries - our standard returns policy is applicable to orders placed with Afterpay. Kindly refrain from sending your purchase directly back to Afterpay. They will be informed of your return and shall process the appropriate refunds accordingly

At MD Glam, we firmly believe you will delight in each product you sample. However, should your purchase not meet your expectations, fret not! We offer a 60-day risk-free return policy. Simply contact help@mdglam.com with your order number to receive a refund of the purchase price (excluding shipping & handling). Indulge in worry-free shopping with us today!

Indeed! We understand that the ideal gift may not always align with your preferences. To exchange your gifted items for store credit and ensure a seamless return process, email help@mdglam.com with the gifter's first and last name, as well as the products to be exchanged or returned. Rest assured, the gifter will not be alerted, and we shall attend to your request with the utmost discretion.

At MD Glam, we are confident that you will enjoy every product you try. However, if for any reason your purchase does not meet expectations – no worries! We offer a 60-day risk-free return policy; simply reach out to Help@mdglam.com with your order number, and receive a refund of the purchase price (excluding shipping & handling). Experience worry-free shopping with us today!

If however, you made an error in ordering or changed your mind, you may return the product to MD GLAM or cancel the entitlement to services and obtain a refund of the price of the returned product minus shipping and handling charges provided that:

  - You contact us within seven (7) business days from the day you received the products.
  - Items must be unopened, unused, and in their original packaging. Refunds cannot be issued once an item has been opened or used..

To learn more about MD GLAM's Return Policy, kindly visit https://mdglam.com/pages/shipping-and-returns.

We graciously accept PayPal, Apple Pay, Amazon Pay, Visa, Mastercard, American Express, and Discover credit cards or debit cards. Additionally, we offer Afterpay installment options.

Afterpay is a distinguished payment platform allowing customers to settle their transactions in four interest-free installments. Resembling a layaway plan, customers make regular payments until the full amount is remitted. For more information, please visit https://www.afterpay.com/en-US/how-it-works. Register securely or log in to Afterpay, and indulge in our luxurious products with confidence without upfront payment. Kindly note that your cart items must be eligible for Installments by Afterpay. A minimum purchase amount and additional eligibility requirements may apply.

Afterpay is exclusively offered to our esteemed customers with a U.S. billing and shipping address, a U.S. Visa, Mastercard, or American Express (credit or debit card), and a U.S. mobile phone number

MD Glam prioritizes your security and privacy. For a secure transaction, contact your bank directly to resolve payment issues. Alternatively, try an alternate card or double-check the details associated with your current payment method.

Your credit or refund should appear on your account within 3 to 5 business days, depending on your financial institution's processing time. Once processed, MD GLAM will send an additional email confirmation.

Your MD Glam order may include sales tax, adhering to the tax regulations of the state and city in which the order was placed.

MD Glam gift cards are specifically crafted for online skincare purchases, offering a convenient payment option during checkout. It's important to be aware that these gift cards are non-refundable and are not eligible for exchange for cash, credit, or the acquisition of additional gift cards.

Sunscreen is crucial for safeguarding the health and well-being of your skin, even when indoors. Protect yourself and those around you from UV-induced skin damage by applying sunscreen inside.

Certainly! To shield against the potential harm caused by blue light, apply sunscreen when exposed to it. Safeguard your skin as you bask in its captivating radiance.

Blue light emanates from electronic devices such as phones, computers, and television screens. It possesses a short wavelength, similar to that of ultraviolet light. Overexposure to blue light may have detrimental effects on the skin, including premature aging, pigmentation changes, and sunburn-like reactions. Additionally, blue light may penetrate the skin more deeply than UV light, making it potentially more hazardous.

We recommend taking the MD Glam Skin Quiz at https://mdglam.com/pages/skin-analysis to receive personalized product recommendations.

Various treatments can help improve the appearance of Orange Peel skin. One popular approach involves using a nutrient-rich moisturizer containing exfoliating ingredients like Glycolic acid, Lactic acid (AHAs), or beta hydroxy acids (BHAs). These ingredients remove dead cells and promote healthy cell turnover while hydrating the skin. Additionally, consider using retinol serums that work to reduce fine lines and wrinkles and enhance overall skin texture. Always limit sun exposure and wear sunscreen when outdoors to protect against further damage from UV rays and prevent orange peel skin from worsening.

Consulting a healthcare provider for more specialized advice based on your individual needs may also be beneficial. They might recommend chemical peels or laser treatments depending on the severity of your condition. By following these guidelines, you can take control of your orange peel skin and start seeing results soon.

To ensure your skin's health and longevity, visit a dermatologist annually for essential skin cancer screenings. Additionally, consult with a professional if you have any skin concerns, such as a new rash, spot, or bump, or discuss creating the most effective anti-aging regimen.

Certainly! MD Glam Skincare caters to both men and women, as both genders require cleansing, moisturizing, and sun protection. We design our products with luxury and efficacy in mind, offering transformative solutions that cater to every complexion need.

Some of the most effective anti-aging superfoods include:

Blueberries - Rich in vitamin C for collagen production and firm skin
Walnuts - Which contain omega-3 fatty acids to alleviate inflammation
Avocados - Abundant in monounsaturated fatty acids for skin hydration
Olive oil - Full of antioxidants for protection against free radical damage
Spinach - A source of lutein and zeaxanthin for youthful skin
Tomatoes - Loaded with lycopene, which shields the skin from UV rays
Sweet potatoes - Provide beta-carotene to combat wrinkles
Incorporating these superfoods into your diet will improve your overall health while promoting a youthful complexion.

Wrinkles, a natural consequence of aging, may appear earlier for those with extensive sun exposure or inadequate skincare. To reduce wrinkles, establish a consistent skincare routine encompassing cleansing, exfoliating, moisturizing, and sun protection.

Cleansing eliminates dirt, makeup, and oil from your skin. Select cleansers tailored to your skin type, as oily skin may require specialized options, while dry skin benefits from gentler alternatives.

Exfoliating once or twice a week removes dead skin cells that can clog pores and contribute to wrinkles. Some exfoliants may be too abrasive for certain skin types, so carefully follow the instructions to ensure proper usage.

Moisturizing is vital for maintaining skin hydration and combating wrinkles. Opt for products with natural ingredients, such as olive oil or shea butter, containing antioxidants that shield skin from environmental damage.

Finally, sunscreen is indispensable in defending your skin from harmful UV rays, which can accelerate wrinkle formation. Choose a broad-spectrum sunscreen with an SPF of 30 or higher for both UVA and UVB protection.

Incorporating these steps into your daily regimen can be instrumental in preventing wrinkles as you age.

Routine exfoliation offers numerous benefits for your skin, including:

• Revealing softer, smoother skin by removing dead cells
• Stimulating circulation and promoting healthy cell growth
• Enhancing the efficacy of skincare products through deeper penetration
• Improving the appearance of wrinkles, fine lines, and scars
• Keeping pores clean and clear, reducing breakouts
• Alleviating inflammation and redness associated with acne

Recycling empty beauty jars is an excellent way to minimize waste. Here are some tips:

• Rinse out any remaining product residue before recycling.
• If your local government has a recycling program, bring the jars to designated locations.
• If no program is available in your area, explore mail-in recycling options for beauty bottles and jars.
• Donate the jar to a local charity or upcycle it into a practical item instead of discarding it.

Hydration is the key to healthy, radiant skin. Dehydrated skin can lead to fine lines, dullness, and flakiness. By incorporating a hydrating moisturizer like our Hyaluronic Moisturizer into your routine, you're giving your skin the nourishment it needs to look and feel its best.

Vitamin C is a powerful antioxidant that helps protect your skin from environmental stressors like pollution and UV rays. It also helps brighten and even out your complexion by reducing the appearance of dark spots and discoloration.

We're cruelty-free and believe in creating skincare products that are both effective and ethical. Our products are tested on willing human participants only. Our products are Leaping-Bunny certified.

Safeguard your skin from the damaging effects of UV rays and hormonal imbalances, which may lead to dark spots. Ensure regular use of sunscreen to protect against new blemishes and exfoliate consistently to minimize existing discoloration. For enduring results, indulge in moisturizers or corrective treatments specifically designed for your unique complexion.

Conquer persistent dry skin by gently exfoliating to unveil a radiant, hydrated glow. By consistently removing layers of dead skin cells, your moisturizer or oil can penetrate and provide the nourishment your skin craves.

Elevate your complexion's radiance through nourishment, exfoliation, and protection. Employ vitamin C-enriched serums, creams, or moisturizers to rectify uneven skin tone caused by sun exposure and hormonal fluctuations. Consistently exfoliating on a daily or every-other-day basis will transform lackluster hues into a luminous brilliance.

Combat the signs of aging by protecting your complexion from harmful UV rays with daily sunscreen application, ideally SPF 50. Incorporate antioxidant-rich or retinoid-containing products into your routine to maintain a timeless, youthful appearance.

Your skin requires time to adapt when transitioning from a skincare routine. During this period, external factors such as hormones, environment, or daily habits may impact your complexion's health, causing dryness or breakouts. A combination of internal and external care is crucial for ensuring a radiant glow. By investing in MD Glam Luxury Skincare products, your skin will be cleansed, nourished, and protected from damaging environmental factors, ensuring a breathtaking beauty that emanates luxury.

For impeccable quality and efficacy, store your MD Glam Skincare products in a cool, dry environment away from extreme heat and direct sunlight.

Cell-turnover, or the regeneration of skin cells, is affected by age. In your youthful prime, your body takes approximately two to four weeks to shed dead cells and renew itself. However, as you age, this process slows down, taking nearly a month for cell turnover after 30 years of age.

Melanin, the pigment responsible for the stunning array of skin tones, is produced by specialized cells within the epidermis layer of our skin. From creamy ivory to rich browns, melanin allows each of us to display our unique beauty.

Contrary to the belief that men's skin is more resilient than women's, both face similar challenges, such as environmental factors, razor bumps, and common skin concerns like dryness and sensitivity. Men, like women, require diligent skincare routines.

Women confront a greater challenge with skin elasticity, as their skin naturally contains less collagen, and estrogen production diminishes during menopause.

Large pores can result from environmental pollution, dirt accumulation, and the passage of time. Address their appearance through regular cleansing and by utilizing age-defying treatments for additional protection.

Physical exfoliants, such as scrubs, offer a deep cleanse by delicately buffing away dead surface cells with particles like beads or nut shells. On the other hand, chemical exfoliants like glycolic acid dissolve the bonds retaining dullness, and revealing a more luminous and smoother complexion.

Even with oily skin, it's essential to nourish and moisturize to maintain a healthy, glowing complexion. By replenishing your skin's natural hydration and balancing oil production, the excess shine will be mitigated, resulting in a stunning radiance.

Overactive oil glands contribute to an oily complexion; however, this is a natural characteristic of youthful skin. As you age, oil gland activity decreases, leading to a silkier, refined complexion.

Stress not only has emotional consequences but also affects your skin physically. The release of cortisol in response to stress directly impacts oil glands, potentially causing breakouts.

The SPF number on sunscreen signifies the level of protection it offers against sunburn. A higher number provides extended protection and more time under the sun without burning. For instance, an SPF 50 sunscreen protects your skin approximately fifty times better than having no sunscreen at all.

Even on cloudy days, UV rays can penetrate, making sunscreen application crucial for protection.

UVA rays, present all year long, penetrate glass and contribute to skin aging, whereas UVB rays are more abundant in summer months and cause sunburns. Both types of ultraviolet radiation can damage and accelerate aging in unprotected skin, so remember your sunscreen.

Excessive UV ray exposure overwhelms melanin's protective capacity, resulting in a painful sunburn.

Between 10 a.m. and 4 p.m., the sun's rays are at their most potent, particularly in mountainous regions or around reflective surfaces like snow, water, or sand.

Air conditioning can strip essential moisture from your skin, leaving it parched and dry. Combat this with a hydrating moisturizer to preserve a smooth, radiant complexion.

Allow frozen products to thaw naturally at room temperature before use, ensuring optimal skincare performance.

Your personal information is protected with the utmost care on our platform. We encourage you to review our Privacy Policy for a comprehensive understanding of our commitment to maintaining your privacy.

For a truly effective and luxurious skincare experience, we recommend cleansing your visage immediately following a warm, steam-filled shower. The soothing steam opens your pores, preparing them to absorb the opulent ingredients in your MD Glam skincare routine, leaving your skin feeling nourished and revitalized.

Adjusting your skincare routine to accommodate changes in your environment is essential. Central air conditioning or heating systems may lead to dehydrated skin while working from home. Integrate a high-quality moisturizer into your routine, such as our DMAE Antioxidant Day Moisturizer, which reinvigorates parched skin and provides lasting hydration throughout the day.

Ageless beauty secrets begin with incorporating anti-aging products into your daily skincare regimen as early as your 20s. As collagen production declines during this period, seize the opportunity to defy time by using preventative solutions that combat signs of aging, ensuring your skin maintains an eternally radiant and youthful appearance.

Damp skin absorbs skincare products 10 times more effectively than dry skin. Maximize the benefits of MD Glam skincare products by applying them immediately after your morning or evening shower, ensuring your skin remains damp for optimal results. Your complexion will undoubtedly express its gratitude.

Exfoliating your skin 2-3 times per week for normal skin or once a week for sensitive or dry skin will provide an invigorating boost. As we age, our skin's natural exfoliation process decelerates, necessitating additional support. Be mindful not to over-exfoliate, as we aim to preserve a healthy skin barrier. Our Exfoliating Enzyme Scrub offers gentle exfoliation, removing dead skin cells while retaining moisture.

At MD GLAM, we hold ourselves to the highest standards of luxury and sustainability. We're committed to reducing our environmental footprint by using only the most eco-friendly materials for our packaging and shipping. Our glass jars and boxes are not only elegant and chic but also completely recyclable, ensuring that your MD GLAM experience is not only luxurious but also environmentally conscious. Even our packing peanuts are designed to decompose in water, leaving no toxic waste behind. Let's join hands to create a greener future and make our world a more beautiful and sustainable place.

Elevate your skincare routine with a luxurious and effective method. Begin with the lightest products and work your way up to the richest, allowing each one to work its magic without being overshadowed by thicker counterparts. Indulge in the ultimate pampering experience!

Simplicity is key for beginners. Stick to a regimen of just three products: Cleanser, Moisturizer, and Sunscreen. Remember, patience and simplicity are the ultimate secrets to luxury skincare.

Protect your skin from harsh UV rays with a broad-spectrum sunscreen of SPF 50. Cleanse with a gentle formula and apply a luxurious moisturizer to your face and neck, which hydrates and strengthens your skin while ensuring a high-end, professional glow. Your skin deserves the utmost care and attention, and this routine delivers luxury skincare at its finest.

For a high-end, professional look, invest in three essential products: A gentle face wash to cleanse impurities, an exfoliator to remove dead skin cells and create a smoother shave, and a moisturizer to nourish and hydrate the skin while strengthening its natural defenses. Experience elevated daily grooming with these essential products.

Vitamin C is an essential ingredient for luxury skincare products, offering potent anti-aging properties that reduce fine lines, wrinkles, and hyperpigmentation. It minimizes transepidermal water loss, reduces acne formation, and soothes inflammation caused by rosacea. Let Vitamin C give you the radiant, glowing skin you deserve.

As you introduce new skincare products, your skin may go through a detox phase, flushing out impurities and preparing for a radiant new glow. Although this period may last a few weeks, the end result is well worth the wait. Trust in the luxurious new products, sit back, and let them work their magic to unveil the most beautiful version of yourself.

Patience is key to a successful luxury skincare routine. Allow at least a month to give the products a fair chance to work their magic. When it comes to dynamic anti-aging products, wait for 2-3 months before making any rash decisions. Invest in your skin and enjoy a lifetime of luxury radiance.

The delicate skin around our eyes deserves gentle care with luxurious products. Avoid unsightly bumps caused by thick, heavy products by using a lightweight eye serum. Pamper yourself with a soothing skincare routine, tapping your fingertips gently. Enjoy a beautifully refreshed and nourished appearance without any irritation. Your eyes deserve nothing but the best.

Yes, you can use Retinol with sensitive skin. However, introduce the product slowly, applying it only at night once or twice a week for the first week. Gradually increase application in the following weeks, allowing the product to absorb fully into the skin before layering any other products. Apply Retinol at night and wear sunscreen during the day, as it makes your skin more photosensitive.

Indulge in the perfect amount of skincare luxury with MD Glam's application guide.
  - Start your refreshing cleanse by squeezing out the size and volume of a delectable cranberry.
  - For a gentle exfoliation, use a sumptuous raspberry-sized amount of the grainy scrub to pamper your face and neck, revealing a glowing complexion.
  - Elevate your routine with a lavish pea-sized drop of serum to nourish and protect your skin.
  - For the ultimate hydration, aim for the volume and length of one exquisite almond of our luxurious day and night moisturizers.
  - And don't forget to treat your skin to a plump grape-sized amount of broad-spectrum sunscreen, covering the top of your ears and through your hairline, for ultimate protection from the sun's harmful rays.
  - And don't forget to treat your skin to a plump grape-sized amount of broad-spectrum sunscreen, covering the top of your ears and through your hairline, for ultimate protection from the sun's harmful rays.

Savor the ultimate indulgence and let your skin revel in the beauty of MD Glam skincare products.

MD GLAM takes great pride in bringing its Luxury Skincare products to customers worldwide, ensuring the delivery of exceptional quality both locally and internationally.

We offer international shipping at a flat rate of $39.99 per order for packages weighing up to 2 lbs. Please note that any applicable import duties, taxes, or customs fees imposed by your country are not included in this shipping cost and are the responsibility of the customer.

MD GLAM is committed to ensuring timely delivery, but we are not liable for delays due to customs processing or for any additional fees imposed by your local authorities. These fees are determined by your country's regulations, and MD GLAM does not issue refunds for shipping, customs charges, or order costs if such fees are refused.

Customs processing may occasionally delay delivery. If your order is taking longer than expected, we recommend contacting your local customs office, as they may be holding the package pending payment. In some cases, customs fees may be invoiced separately and delivered several weeks after your order arrives.

Generally, the import tax for customs is not included in the shipping fee. MD GLAM charges a flat rate of $39.99 to ship products internationally for orders weighing up to 2 lbs. Additional fees for customs clearance, duty taxes, and other related charges may apply depending on your country’s regulations. We recommend researching these requirements in advance to ensure you’re fully informed of any potential fees prior to placing your order.

MD Glam is delighted to extend global accessibility to our luxurious products. It's important to note that your government may impose customs duties and taxes in accordance with local laws and regulations.

We encourage you to research and comprehend the regulations in your specific country before attempting to bypass these fees. Some countries offer exemptions or reduced rates for certain products or categories, which may be worth investigating.

Regrettably, MD Glam is unable to offer information on your package's status beyond our carrier's coverage. For more details about the delivery of your package, we recommend reaching out to your country's customs office for assistance.

Please ensure to check with your local customs authorities for information on restrictions and regulations pertaining to skincare products in your country. Should our products be subject to any restrictions, MD Glam cannot be held responsible for international return fees if the items you've ordered are restricted by your country's customs regulations. Please be aware that returned items may be subjected to shipping, handling, and restocking fees.

Additionally, it's crucial to note that the $39.99 shipping fee does not cover any import taxes or duties that your country may impose upon the collection or delivery of the package. MD GLAM is not liable for customs-related issues, which include, but are not limited to, opened packages, packages placed on hold, goods damaged by authorities, or challenges in receiving the products

International orders do not qualify for complimentary returns or product exchanges. The cost of return shipping, handling, and restocking will be deducted from your refund. Please note that the initial shipping fees are non-refundable.

If you decide to return the products to MD GLAM, a refund will be issued for the merchandise only, excluding duties, taxes, or tariffs. To address any concerns with your order, kindly reach out to us at help@mdglam.com within 30 days for prompt assistance.